☐ Access (I, II & III): Broken into six-hour segments, these classes cover Microsoft Access for Windows from creating a database in Access I to Adding Charts and Sub Reports in Access III.
☐ Adobe Illustrator: This course provides participants with skills in navigating and drawing in Illustrator, painting, layering, and editing data.
☐ Adobe Photoshop: Introduces participants to the Photoshop environment including manipulation of images, image modes, and selection of colors, creating textures, masks and channels, channel operations, and working with layers.
☐ ACT!: Learn how to create and maintain a contact database, find and group contacts, schedule and manage activities, create queries and reports, use Mail Merge and templates, and exchange data and synchronize databases.
☐ Auto CAD Design, Basic: Introduces participants to computer-aided drafting using AutoCAD CADD software. Topics include file creation and management, entity creation and manipulation, text placement, blocks and plotting.
☐ Auto Desk Inventor – Intro (I) and Advanced: Learn the commands, techniques, in the introductory course and how to customize the software in the Advanced.
☐ C ++ Computer Language: This course introduces computer programming and the object paradigm, fundamental language tools, and program organization. Participants will gain knowledge of logic of classes and the modeling of behavior with corresponding implementation of classes and object relationships through language tools.
☐ Data Entry: Improve data entry skills using the 10-key numeric pad to attain 11,000 keystrokes an hour or an equivalent keyboarding speed of 37 words per minute.
☐ Excel (I, II & III): Broken into six-hour segments, this course covers the basics of editing and creating in Excel I to advanced applications utilizing pivot tables in Excel III.
☐ HTML: Provides participants with skills in using basic HTML, the Notepad, screen construction, the creation of links to other sites on the net, as well as the construction of tables and forms.
☐ Introduction to FrontPage: Learn to use the interface provided in the software to create and edit web pages that include e-mail links, graphics, and hyperlinks.
☐ Introduction to PC: Includes terminology, computer hardware, memory, drives, diskettes, and use of the mouse.
☐ Introduction To Windows: This seminar covers the use of dialog boxes and help system along with editing, copying moving and printing text in Windows applications. Students also work with the clipboard, Windows Explorer, My Computer programs and learn how to customize their desktop.
☐ Keyboarding, Basic: This course is designed to improve and update keyboarding skills using alphabetic, numeric, and special symbol keys to attain a keyboarding speed of 30 words per minute.
☐ MS Project: This course is designed for engineers, planners, administration staff, and project leaders. It provides participants with knowledge of the use of the MS Project software package to create and maintain time lines and project conclusion dates.
☐ Oracle- Introduction (1) and Oracle 9i New Features: Introduces new users to Oracle’s non-procedural (SQL/SQL*Plus) and procedural (PL/SQL) languages in Introduction class. Includes the Database Configuration Assistant; and Oracle Enterprise Manager; in the Oracle 9i class.
☐ Outlook: This six-hour course will cover the use of Outlook for e-mail, scheduling, contact management, and task management. The course includes creating and sending messages, creating signatures, scheduling appointments, scheduling and managing meetings and using the task; and contact managers.
☐ PageMaker: Learn how to use and customize the templates in Aldus PageMaker. Also learn how to create a publication, import text and graphics, and create graphics.
☐ PowerPoint: This six-hour seminar covers the basics of this versatile graphics program including creation of presentations, as well as working with drawings, clip art, charts, templates and slide shows.
☐ Publisher: Learn how to create a publication, format text, work with art, enhance a publication, work with multiple pages, and use special features of Publisher.
☐ System Administration: Students will gain skills in the implementation of a fully integrated operational business process. This goes from finance, human resources, and manufacturing to sales and distribution. This enables them to reach out to their customers and business partners along the supply and value chain thereby helping their business gain a competitive advantage.
☐ UNIX Fundamentals: Participants will learn about file process management, multi-task operating systems, Toolkits, Pipelines, Prototyping, Screen Editor, programming tools, and the fundamentals of the UNIX data manipulation tools.
☐ Using the Internet: Learn to access the Internet; identify parts of the Browser Window; define links; use Search Engines; define URLs; use URLs to go to various web sites; copy information from the Internet; and set program options.
☐ Visual Basics for Application: Participants will acquire skills in writing code, using data, list controls, creating objects, debugging, and working with menus, dialogs, graphics, and DLLs. Gain knowledge in mailing lists, library book wizard, and confidentiality.
☐ Visual Basic 6 Development: Learn how to use Visual Basic to develop Windows applications and how to apply the principles of the Visual Basic development program.
☐ Visual Basic 6 Fundamentals: Learn how to use Visual Basic programming language to access and manipulate a database.
☐ WebPage Design: Students will learn to use the interface provided in the software to create and edit Web pages that include e-mail, links, graphics, and hyperlinks using Front Page.
☐ Windows XP: Learn how to navigate in Windows XP. Participants learn how to use dialog boxes, the help system, the clipboard, Windows Explorer and My Computer, and how to customize their desktop. The course also teaches how to edit, copy, move and print text in Windows applications.
☐ Word I, II & III: Broken into six-hour segments, these classes cover basic features in Word I and advanced applications including running macros in Word III.
☐ WordPerfect: This introductory word processing course will cover creating, editing, formatting, saving, and printing a document. Using styles, headers and footers, simple tables, use of the Thesaurus, Spelling and Grammar Checker, and creating outlines are also covered.
Manufacturing/Technical Training
☐ Blueprint Reading, Industrial I & II: This course is for employees of a manufacturing facility whose work requires them to have an understanding of information contained on a shop floor drawing. Blueprint Reading II builds on I through hands-on practice with participants applying print reading skills using company-specific prints. Select from machine, sheet metal, building, hydraulic and pneumatic, piping and plumbing, electrical and air conditioning, and refrigeration drawings.
☐ Confined Space Entry I/Confined Space Rescue II: This course develops the skills necessary to become a trained confined space safety committee team member including how to identify and evaluate permit space hazards, identify test conditions, and monitor the space during entry. Advanced class focuses on those employees who are members of confined space rescue teams. Participants will learn: characteristics and hazards of confined spaces, to describe the risks of confined spaces, and how to evaluate confined space procedures. Written plans and permits are also covered.
☐ CPR: Train individuals and families to overcome any reluctance to act in emergency situations. Learn to recognize and care for life-threatening emergencies, such as respiratory or cardiac problems, sudden illness, or injuries to infants, children, or adults.
☐ Electricity and Workplace Safety: This course is designed to provide students a “safety mindset” when working with electricity in the workplace. Includes AC electricity from generation to point of service, DC electricity and batteries, OHMs Law, Conductors, Wires, Cables, Series and Parallel Circuits, grounding, 3-phase systems, Lock-Out Tag-Out, service drops, transformers, and capacitors.
☐ Ergonomics: This course introduces the student to the applications of ergonomic principles to prevent muscular/skeletal disorders. Topics include physiology, anthropometry, muscular/skeletal disorders, and video display terminals and risk factors, such as vibration, temperature, manual handling, repetition, and continuous keyboard use.
☐ Forklift Safety Training: This course will develop the skills necessary to become a certified forklift driver. Participants will learn how to identify and evaluate the hazards of forklift operation, identify OSHA regulations that are necessary for OSHA compliance (Authorized Operators), learn the basics of forklift operation.
☐ Functional Gauging and Inspection: The course covers the skills used in specifying and using geometric dimensioning and tolerancing, understanding of proper location and measurement production parts, selection of proper gauges, and the techniques required for using them.
☐ GAP Analysis: Quality mangers will learn auditing techniques necessary to measure compliance with quality systems standards.
☐ GDT, Metrology of: This course includes the theory of the Geometric Tracing system and will give participants an insight into the end result of the qualifying process used to determine the correctness of a manufacturing measurement process when utilizing GDT for part definition is analyzed.
☐ GMP: This course covers the current Good Manufacturing Practice requirements and incorporates them into a quality system regulation.
☐ Hydraulics, Industrial: This course covers the essential technology of industrial hydraulics including the concepts, component applications, methods of verifying component performance, and maintenance procedures. Basic plant operations experience is required.
☐ Inventory Management (APICS): This course equips students with the fundamental tools and techniques needed to analyze and control inventory from cost-cutting techniques to day-to-day management, and to the latest developments in inventory handling.
☐ Lubrication Maintenance I,II & III: This course covers lubrication principles, the characteristics and selection of lubricants, and the application of lubricants in an industrial setting. Included in the course are storage, handling, and good practices of a lubrication program.
☐ Math I, Industrial Shop: Participants use common and decimal fractions, square root, powers, English/Metric Systems, ratio/proportion, measurements, fundamentals of Algebra and Plane Geometry, compound angles, signed numbers, and absolute value.
☐ Measurement Systems Analysis: This course covers properties of measurement systems including Statistical Control, Variability, Standards, and Measurement Systems.
☐ Mechanical Systems, Basic: Maintenance managers and supervisors learn to troubleshoot and maintain mechanical equipment, brakes, gears, belts, sheaves/pulleys, chains and sprockets, cams, seals and o-rings, bearings and bushings, shafts, and rotary air locks. Also learn to perform alignment and balancing, maintain couplings, and maintain fans.
☐ Mechanical Systems I & II: Maintenance managers and supervisors acquire skills in maintaining pneumatic equipment and cylinders (linear and rotary). In Mechanical Systems II participants learn to maintain hydraulic equipment, repair hydraulic cylinders, repair hydraulic system components, maintain hydraulic pumps, and to maintain hydraulic valves.
☐ Mechanical Systems: Industrial: Participants learn how to repair/replace pumps, centrifugal pumps, vacuum pumps, gear pumps, diagram pumps, positive displacement, and metering pumps. They will acquire skills in performing mechanical operations, welding and fabrication tasks, sheet metal fabrication, pipefitting tasks, and basic machining tasks.
☐ Mechanical Maintenance: Acquire skills in maintaining conveying systems, air conveying systems, screw conveying systems, vibratory conveying systems, linear motion conveying systems, bucket conveying systems, and dense phase conveying systems. Also acquire skills in maintaining steam systems, steam traps, steam regulators, steam coils, vacuum breakers, steam flash tanks, and insulation systems.
☐ Metrology: This course will cover the fundamental skill of using and reading selected measuring instruments including the steel rule, dial caliper, micrometer, and optical comparator. Participants will acquire skills in graduation, discrimination, and tolerancing.
☐ OSHA I: This course introduces participants to the correct OSHA approved standards and the skills to operate within the required standards as well as the needed information to develop corrective action.
☐ Pneumatics, Industrial: This course will provide participants with knowledge and practical experience in the area of advanced hydraulics and pneumatics, including hydraulic and pneumatic applications, systems, and components as used in industrial applications.
☐ Process Mapping: This course covers the function of basic devices for measuring and controlling different kinds of variables in process control including: Nature of Process Control, Elements of Process Control, Process Control Signals, Process Control Drawings, Symbols and Diagrams, and Control Loop Operation.
☐ PRO/E (Pro Engineer): Pro/e (pro engineer) is the most widely used of the 3d solids based cad software available to businesses and industries. Pro/e develops a 3d solids part model, which is then used to develop 2d drawing representations of the 3d model, and then various parts are assembled to make a total product.
☐ Safety IV: This course uses a mix of practical ideas and experiences as they relate to blending quality control, productivity, and occupational safety and health.
g High-Tech Basics: This five-day IPC-J-STD-001 training program provides hands-on training of electronic manufacturing techniques for consistent quality and performance and to help gain a leadership position for operators, inspectors, supervisors or engineers responsible for ensuring the quality of printed board assemblies and for various aspects of electronic manufacturing.
☐ Soldering: IPCA 610 B Standard: This four-day Class "A" Instructor training program will train, test, and certify operators, inspectors, supervisors, or engineers responsible for ensuring the quality of Electronic Assemblies at receiving, in-process, or final inspection, to serve as Class "A" IPC-A-610 series instructors. Participants who complete the course and pass the examination will receive formal certification as Class "A" Instructors from IPC, and will be qualified to instruct for "Worker Proficiency" training.
☐ Technical Soldering Level I: This three day IPC-A-600 Instructor/Inspector training certification program will qualify participants who complete the course to instruct for “Worker Proficiency” training. Topics include printed board product classifications and acceptance criteria, base material surface and subsurface conditions, coverage over conductors, registration to lands, conductor width and spacing, annular ring requirements, dielectric material criteria, hole requirements, and criteria for flexible, rigid-flex, and metal core printed boards.
☐ Technical Communications I: This course, specifically designed for technical people, provides tips and techniques to start writing, how to organize materials by purpose and audience, and how to write with greater clarity and precision in less time. Participants learn to create more powerful documents to communicate and sell their ideas and how to present complex technical information so it is easily understood.
☐ Welding I & II: Welding I covers related gas and arc welding theory, safety, and applications. Students learn the basics of welding, terminology and symbols, joint design, blueprint interpretation, layout, quality, and metallurgy. Welding II covers the theory and practice of test qualification procedures for certification in accordance with AWS, ASME, API or other welding codes.
☐ Principles of Lean Manufacturing: This workshop introduces a systematic approach to eliminating waste in manufacturing processes. Learn how to eliminate the eight forms of waste, use the 5 S approaches to organization, reduce batch sizes; utilize point of use storage; use pull systems; implement cellular/flow; implement quality at the source; and involve employees. Simulation activities included. (8 hours)
☐ Lean Enterprise Transformation: Increase revenue, reduce cost, and improve cash flow by implementing Lean throughout the enterprise. Transform your enterprise by implementing Lean across manufacturing, office, and supply chain. The workshop provides an overview of the Lean Enterprise with a focus on the Lean journey. Topics covered include the steps in the Lean journey, waste, performance measures, and culture. The session also includes information on how lean affects people because changing the way your business runs is more than just moving machines – it means working with people too. (8 hours)
☐ Value Stream Mapping: Value Stream Mapping focuses on a method to visually depict material and information flow through an operation. You will learn the principles and techniques of the Value Stream Mapping process and draw a map of the current state of a sample company; apply Lean concepts to develop an improved future state, draw it; and identify the next steps needed to achieve the future state. Leave with the ability to map your real work processes. Based on your value stream map, you can streamline work processes, thereby cutting lead times and reducing costs. (8 hours)
☐ Culture, Leadership, Change Management & Teams: Changing the way your business runs means changing the way you work with your employees. Lean thrives when there is team work and people are involved in the process. This workshop provides information on culture, leadership, change management, and teams. Participants will learn specific methods to develop employee involvement, along with techniques to manage and preserve the gains created by Lean Manufacturing. (8 hours)
☐ 5S/Visual Workplace: The principles of 5S are based on the simple idea that manufacturing improvements begin with a workplace that is organized, clean, standardized and contains only what is required. Discover how to transform your manufacturing operations into one with enhanced communication and productivity. Learn how to employ 5S methodologies in your operation; and implement visual workplace techniques. Return to your organization with skills that will allow you to implement positive visible change. (8 hours)
☐ Pull/Kanban: This workshop allows you to explore the process of designing Pull Systems/Kanban, applies the principles through classroom instruction and hands-on exercises. Pull controls the flow of resources in a production process to replace only what has been consumed, and fulfills customer orders based on actual demand and consumption rather than forecasting. This workshop introduces participants to the Pull System/Kanban principles and demonstrates how thy can be applied to a variety of situations. (8 hours)
☐ Problem Solving: In this workshop you will learn a systematic approach to problem solving. The workshop covers the problem solving process and the tools to define and solve the root cause. Participants will get an opportunity to bring a problem for use as a case study exercise during the workshop.(8 hours)
☐ Quick Changeover: In this workshop you will obtain a thorough understanding of Quick Changeover/Setup Reduction concepts and principles. You will also get to know how each step of the Changeover Improvement Process contributes to setup reduction or elimination. This workshop applies the Single Minute Exchange of Die (SMED) system to analyze changeover and identify improvements. (8 hours)
☐ Cellular/Flow: In this workshop, you’ll walk through the detailed; five-step process for designing and implementing work cells. You’ll learn about various topics, including: plant layout implications, cell design, lead time, value-added versus non-value-added, point of use storage, and line balancing. A case study is included to apply principles learned in class to gain a solid foundation. (8 hours)
☐ TPM - Total Productive Maintenance: Reducing inventory imposes a need for maximizing equipment productivity. Learn to analyze Overall Equipment Effectiveness to determine how much of the equipment’s time is being used effectively. Find out why machine operators are your first resource for maintenance. And consider effective preventive and predictive maintenance tools that help you significantly reduce machine downtime and achieve autonomous maintenance. A case study is included to apply the principles learned in class. (8 hours)
☐ Performance Measures: Lean performance measurement is a cornerstone of lean accounting. The measurement of each value stream is the starting point for control and continuous improvement. This workshop will cover strategic, value stream, and cell/process performance measurements. The workshop includes how traditional performance measurements conflict with lean performance and the linkage between business strategy, value stream, and cell/process measurements. The workshop also includes understanding the starter set of performance measurements. (8 hours)
☐ Kaizen Blitz/Event: The Kaizen Blitz helps you implement improvements quickly and effectively. The Kaizen Blitz is a distinctly different way to get things done. This workshop is designed to help your organization plan and run a Kaizen Blitz or event in your manufacturing operation. Learn how to effectively plan and implement the systematic Kaizen Blitz and receive a number of useful tools to take back to your own manufacturing operation. (8 hours)
☐ Lean Office: Office activities constitute approximately 50 percent of the “order to shipment” lead time and about 60-80 percent of all costs pertaining to meeting customers’ needs. Office processes normally contain steps that:: Are no longer required or are redundant and wasteful; Contain an accumulation of band-aids that were put into place over years of not eliminating the root causes of problems; Don’t hold individuals accountable; Cross over departmental boundaries and add complexity; Contain excessive inventory (of paperwork, electronic files, etc.)
Professional Development
☐ Business Writing: This course will dramatically sharpen your writing skills. Working in small groups, you will write, analyze, and critique various samples of business writing.
☐ Conflict Resolution: Participants learn to assess conflict and determine “outcome” strategies for handling it, develop a more flexible-and effective-response to conflict, identify-and manage conflict response style and give and receive criticism in ways that contribute to positive relationships.
☐ Creating Winning Teams: This course provides teams with the leadership, team-leadership, and team-building skills necessary to achieve results. Participants will apply their management and leadership skills through case studies and exercises. Learn how to manage and when to lead the team and understand the key differences. Be able to clearly visualize goals, find creative solutions to workplace challenges, and expand the team’s capacity for action.
☐ Diversity: Participants are encouraged to move beyond the “comfort zones” which perpetuate attitudes and behaviors that are counter-productive to an effective multi-cultural workforce.
☐ Leadership Skills for Managers: This course prepares managers to become effective leaders. Emphasis is placed on self-analysis and areas for individual improvement.
☐ Managing/Facilitating Change and/or Strategic Planning: This course shows participants how to put together a strategic plan that will not only prepare their company for the future but will also establish corporate direction, focus action, increase motivation, reduce costs, heighten communication, and foster creativity.
☐ Project Management: Participants will gain experience in the techniques of management and teamwork. Also, acquire skills in project management, scheduling, budgeting, customer focus, brainstorming, team building, flow-charting, and quality function deployment.
☐ Quality Customer Service: This course goes beyond servicing customers by providing participants with skills needed to hold on to customers and market share. Learn how to translate customer service into business language, acquire knowledge to develop a customer-responsive planning system, acquire tools for development of customer-oriented reinforcement systems, and learn how to measure proactive customer service. Also, gain an understanding of quality and ISO 9000.
☐ Supervisory Leadership: This course provides supervisors with the tools needed to select appropriate management strategies, coach employees, and manage time. Participants will acquire an understanding of the role, learn the four basic management functions, learn how to communicate ideas effectively, gain an understanding of how to motivate staff, and learn to coach for success. New supervisors and managers will learn the managerial aspects of their job such as communicating, coaching, counseling, motivating, and leading as well as the transition skills to make the change process a smooth and productive one. Supervisors and managers will realize their goals by gaining the understanding, support and commitment of their staff. Provides participants with techniques that demonstrate how they can identify their individual management styles, deal with difficult people, reinforce positive behavior in staff, and master the art of positive persuasion.
☐ Team Leadership: This course covers topics such as: Achieving full potential as a supervisor, learning techniques in conflict resolution, being a leader who knows how to make decisions, empowering yourself and your staff to take charge, and managing effectively with a diverse workforce.
☐ Teambuilding: This course will develop the skills needed to become both a successful team member and an interactive team leader. Discover innovative ways to make teams more productive and effective.
☐ Train the Trainer for Supervisors: Learn the principles of adult learning, acquire knowledge of the application of accelerated learning theory, become familiar with different learning styles, acquire feedback skills for measuring effectiveness, and learn to deal with difficult participants. Discover how to overcome typical training problems.
☐ Train the Technical Trainer: This course uses theory as well as hands-on training experiences on equipment to set standards for training. Emphasis will be on setting and communicating clear, accurate and consistent procedures. Participants will become familiar with the principles of adult learning, become familiar with different learning styles, become acquainted with effective presentation techniques, and acquire feedback skills for measuring effectiveness.
Quality/Quality Systems
☐ Auditor, Internal: Introduces participants to ISO/QS 9000 requirements and provides them with information to perform and document quality system audits.
☐ Benchmarking: This course shows participants what to benchmark and how to do it. Participants find out how to identify the best practices of best-in-class companies, study them, adopt them, and then adapt them to their businesses. This course enables participants to improve current processes and business practices, avoid the cost and time of re-inventing the wheel, capitalize on proven ideas and technologies, establish more competitive performance targets, set challenging but realistic long-term goals, and lay the foundation for continuous improvement.
☐ Budgeting and Forecasting: Participants will gain an overview of capacity models used to prepare budgets, learn to recognize Standards, analyze vertical and horizontal ratios, analyze cost center reports, and be able to identify and give detailed reports on variances. Also, understand Drivers in order to prepare budgets in light of changes such as bulk purchases, seasonal changes, and technology changes.
☐ Continuous Improvement: An 8-hour course identifying methods, responsibilities, and topics for continuous improvement activities.
☐ Cycle Time Reduction: This intense course addresses total cycle-time reduction, product and manufacturing leadership, profit improvement, participative management within the organization, typical U.S. cost structure, types of inventory, training, planning, and recognizing opportunities.
☐ Design of Experiments Utilizing Taguchi Concepts: A 24-hour course introducing the basic techniques developed by Dr. Genichi Taguchi for reliability developing products and processes. The emphasis of this course is on practical application and is developed for the non-statistician. Provides working knowledge of Taguchi’s concepts of Designed Experiments and to apply Taguchi analysis to organize and analyze efficient experiments for developing and troubleshooting of products and processes. The major focus is to select and perform one experiment on “real” work experience.
☐ Failure Mode and Effects Analysis: Acquire skills in phases and failure in a product life, critical components, potential failure modes, and interaction with colleagues from other departments.
☐ ISO 9000 Audit Preparation: This course will introduce participant’s knowledge of ISO/QS 9000 requirements and provide them with information to perform and document audits of quality system and prepare their company to apply for the ISO/QS Registration.
☐ ISO 9000 Employee Training: This course provides participants with knowledge of he ISO/QS process and explains the reasons and the benefits of their company adopting this process.
☐ ISO 14000: International Standards on environmental management, offers a wide-ranging portfolio of standardized sampling, testing and analytical methods to deal with specific environmental challenges. These standards are a means of providing business and government with scientifically valid data on the environmental effects of economic activity and serve in a number of countries as the technical basis for environmental regulations.
☐ ISO/QS Procedures and Documentation: This is an introduction to the ISO/QS 9000 series, which was developed as a set of International Standards for quality assurance systems. These standards also define the requirements for managing quality in a variety of organizations and activities. This course gives an understanding of ISO requirements and how they impact the organization plus the development of project planning, ISO Documentation Structure, writing the quality manual, writing procedures, work instructions, and quality auditing.
☐ Mistake Proofing: Quality and manufacturing managers will acquire knowledge of Poke Yoke (mistake proofing) by focusing on clarifying procedures and work instructions to prevent error.
☐ Problem-Solving with TQM: This course covers: eight principles of Quality leadership, four laws of organizational change that affect problem solving, five ways to break down barriers, and more than 20 continuous improvement tools.
☐ Quality Function Deployment (QFD): Designed to provide managers, engineers, and supervisors who have responsibility for quality with a structured and disciplined, customer-focused process. Describes ways to prioritize resources, identify action, create documentation, reduce production time, and promote teamwork.
☐ Six Sigma Strategy: The course will offer a basic study of statistical techniques, measures of central tendency, and standard deviation. Participants will learn how to devise and interpret control charts and normal distribution curves. The six-sigma principle of quality assurance will be stressed providing participants with an approach to statistics that is both simple and fun.
☐ Statistical Process Control I & II: SPC I presents the essential concepts of SPC and how to apply this information in the workplace. Course includes sampling and measurement; data charting; normal curve; and process capability. SPC II builds on the concepts presented in SPC and continues on with advanced skill information in Variation, Bell Curve, Distribution, and Pre-Controls Charts.
☐ Team Problem Solving: A 16-hour course developed around Disciplined Problem Solving and the Basic Problem Solving Tools.
☐ Tools of Quality: This course covers the tools of quality. Participants will acquire skills in using Pareto, Cause and Effect, Scatter Diagrams, Histograms, Check Sheet Graphs, and Control Charts. These tools are designed to assist companies in remaining competitive in today's global marketplace.
☐ TPM – Maintenance for Operators: A 10-hour course on Total Productivity Maintenance (TPM) and autonomous maintenance for operators, team leaders and supervisors.
☐ TQM Principles/Overview/World Class Performance: This course is designed for managers and supervisors who need to develop the critical skills required for managing start-up and continuous improvement programs using proven total quality management techniques. Overview examines the history of the total quality management process with the composite of those teachings residing in the application guidelines for the Malcolm Baldrige National Quality Award. These guidelines will provide a template for a TQM System. World Class Performance is designed to help companies and organizations reach their goal of total customer satisfaction through attainment of high levels of quality. Specific methodology is presented to resolve differences in product and service expectations so defects that lead to customer satisfaction can be diminished.
Workplace Literacy Training
☐ English as a Second Language I, II, III: Develop and expand essential communication skills necessary to function in the United States.
☐ ESL Reading/Writing: Includes the development of basic writing skills and English grammar. Students will learn to form sentences, use proper agreement of subject and predicates, identify four kinds of sentences, and apply their knowledge by writing basic paragraphs.
☐ Reading, Writing, and Math; Basic: This course introduces basic word recognition, word attack skills, structural analysis skills, comprehension and advanced reading skills in relation to words and sentences. Participants develop basic writing skills as well as principles of arithmetic.
☐ Spanish, Business: Designed for managers and supervisors who must speak and correspond in Spanish with co-workers and/or clients. Participants will acquire a working knowledge of spoken Spanish that focuses on basic Spanish conversational skills, develop ability to communicate more effectively when speaking and corresponding, become familiar with business-related vocabulary, acquire cultural awareness and business protocol.
☐ Spanish, Occupational: Designed for managers and supervisors who must speak and correspond in Spanish with co-workers and/or clients in a manufacturing environment.
Course Descriptions
